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In the News |
Tips for Successful ACH Usage Discussed in New Council White Paper
July 1, 2009 | 
Credit union professionals can discover tips to get the most out of automated clearing house (ACH) usage in the first of two recently released white papers from the CUN more>
¡Bienvenidos! Best Practices for Using Welcome Calls in Your Hispanic Customer Service Strategy
June 30, 2009 |
Many companies have adopted strategies to welcome their newly acquired customers. These contacts most often take place in the form of letters or packets mailed to the customer via the postal service, an e-mail, a pre-recorded outbound broadcast message more>
Three Years’ Results in Two Days
June 24, 2009 |
How does $35 million in deposits and 800 new members sound? That's what Advantis Credit Union just did—in only two days. A recent grand opening sales event helped fuel one of the best first quarters ever for Advantis, with membership swelling by mo more>
The Role of Succession Planning and Leadership Development in Successful CU Mergers Addressed in New White Paper
June 17, 2009 |
The role of succession planning and leadership development in successful credit union mergers is discussed in the first of two CUNA Councils white papers. more>
Nine Morals for Member-Centric Branding
June 17, 2009 |
"Creating beliefs in the hearts and minds of your customers about you, your company, your values—your brand—is the core element of success. That means k more>
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In the Spotlight: Amy Davis
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