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Category 27: Segmented Marketing

Assets less than $100M

Diamond Award  

Anne Upson Legg
Cabrillo CU
San Diego, CA
Agency
Objective: To increase the relationship of single-service members via a personalized and highly segmented mailing.

Results: Original goal was $400,000 ($200,000 in deposits / $200,000 in loans). The actual volume was $1,869,563 ($1,563,907 in deposits / $305,656 in loans).


Assets $101M–$249M

Awards of Merit  

Robert Gillard
MembersFirst CU of Florida
Pensacola, FL
Nonagency

Marketing Team
Bell-Tel CU
Orlando, FL
Agency

Kylie Giancotti
General Technologies FCU
Irving, TX
Agency
 


Assets $250M–$499M

Diamond Award  

Brad Hunter
Spokane Teachers CU
Liberty Lake, WA
Nonagency
Objective: To maximize the member relationship to achieve growth and earnings goals by offering a debit card to teens with parental authorization.

Results: Initially, the credit union only had three teens with debit cards. It aimed to attract an additional 37 and eventually got 218 (an actual response rate of 59%).
Award of Merit

Marketing Team
New England FCU
Williston, VT
Agency


Assets $500M and above

Awards of Merit  

Roy Worley & Debbie O'Gara
Schools Financial CU
Sacramento, CA
Nonagency

Marketing Team
Texans CU
Richardson, TX
Agency