12th Annual CUNA
Marketing & Business Development Council Conference
March 16 – 19, 2005 • Riviera Resort • Palm Springs, CA
We would like to thank you all for attending, and making this one of our largest and most successful conferences ever.
We look forward to seeing you next year in New Orleans!
 Barbara Sanfilippo
CSP*CPAE*Speaker*Author*Consultant
An excellent business and motivational speaker in sales, service, client relationships and how to Dream Big!
Barbara Sanfilippo is a popular national and international speaker, consultant, and author of Dream Big! What's The Best That Can Happen? and The Service Path: Your Roadmap For Building Strong Customer Loyalty.
She is a popular keynote speaker, author and consultant specializing in the area of customer service, sales, motivation and performance enhancement. Her consulting company, Romano & Sanfilippo, assist organizations in developing and implementing a sales and service culture.* Therefore, as a successful entrepreneur, she has "hands-on" experience in building a consulting practice, implementing strategies and understanding the challenges of today's business leaders. Previously, she was a Vice President and Regional Sales Manager with two major corporations, including Bank of America. In addition, she enjoyed a successful sales career.
Diamond Awards
Show off your brilliant creative side. Tout your incredible results. Do both and you’re likely to get your hands on a Diamond. Even if you’re unable to attend the conference, you can still enter. Click here for more information.
 Patrick Adams
EVP, St. Louis Community CU, St. Louis, MO
Patrick is flat-out one of the most dynamic and versatile credit union presenters around. He has devoted nearly 25 years to the credit union movement and has served as executive vice president of St. Louis Community Credit Union for more than fifteen years. He has also held various positions at other large Missouri credit unions, and has helped the Missouri League in developing numerous programs and projects. Patrick is a featured journalist for The Credit Union Journal.
Patrick has never met a paradigm he wouldn’t like to change. He helps audiences question the “because-we’ve-always-done-it-that-way” mentality and develop real-world solutions. He emphasizes the importance of service and quality in serving members through all delivery systems, and challenges audiences to accept and adapt to change…no matter how painful the process. His high-energy presentations are continually updated.
Click here to see the complete agenda.
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